Work site: Appleton, WI
                       A hybrid office/work-from-home arrangement is possible

Start Date: as soon as possible                            

Starting Pay: $16.91-$18.43 per hour, depending on experience

Status: Full time, 37.5 hours per week

Benefits: Paid time off, holidays, 401K (6% match), life insurance, access to health, dental, vision and disability insurance.


Duties: This position is designed to meet the needs of residents in CAP’s five-county service area who have lost resources due to the COVID-19 pandemic. This role will function as a primary point of contact for individuals and families seeking rent and utility assistance and will provide referrals and case management to support clients’ needs.

Minimum Qualifications:

  • B.A. or B.S. in psychology, sociology, social work or human service area and one year of related experience;
  • OR post-secondary degree in a non-related field with two years’ related experience;
  • OR associate’s degree in related field and three years’ related experience;
  • OR high school diploma with five years related experience.

Knowledge of local housing resources, rental markets and rental procedures required. Experience with real estate or property management desirable.

Moderate proficiency in Microsoft Office (Word, Excel) as well as Google applications (Gmail, Calendar, Drive) at hire.

Bilingual in Hmong or Spanish preferred, though not required.


Candidates will be required to show proof of being fully vaccinated against COVID-19, as defined by the CDC, upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.

CAP Services is an Equal Opportunity Employer